LUSN's Ticketing Review with Leeds United

paul keat • July 26, 2021

LUSN latest communication with Leeds United

Following a request from Leeds, Clive, our SAB rep, produced a report for the club based on feedback from LUSN groups.

A number of things have been adopted or changed whether solely to do with that report or not we are not sure but our feedback has been considered.

a. Ticket sales being moved to a lunch time.

b. The club being totally transparent about the numerical distribution of away tickets instead of opaque.

c. The club was not aware that some fonts that their agency was using on ticket/membership information was unreadable on a mobile device. They were grateful that this was pointed out to them

d. Some groups were agitated about the lack of information about tickets for the pre-season friendlies. I reported this to Katie and information appeared within a day.

< Older Post Newer Post >