We have achieved far more in our first year than we had anticipated including:

• Recognition of LUSN by LUFC - We have been given formal recognition by LUFC both publicly and privately. We have developed a positive working relationship particularly with Angus and Katie and we are held in high regard by both of them.
• Production of "Way Forward" document and implementation of initial stages - Tony led the presentation of this. Angus was very impressed with the professionalism of the document and it formed the basis of discussions with him. It helped establish LUSN as a serious group.
• Supporters information re Socios - We (Clive in particular) made an impact with the board with some factual information, which meant the supporters were given better information by LUFC than supporters at other clubs.
• Support for oversees groups - We have helped oversees groups in a variety of ways including advising on memberships, discounted hospitality and continually putting their case for help regarding attending matches. This has resulted in up to 30 tickets being offered for one match a season. A start!!
• Hospitality events for members groups - We (Steve) have established contacts with a company and have been able to offer hospitality tickets at significantly discounted prices. This has helped overseas groups plan for matches. This will continue this season but not as generous as last season.
• Extension of season ticket deadline to help with problems caused by V12, the finance package - We discussed this at length with Angus and Katie and were able to achieve more time and a review of credit rating decisions.
• Frequent discussions with Leeds re tickets - Katie has worked very closely with us and has responded to all emails promptly. We (Jacqui) were able to collate questions from our members and get information to our members very quickly as a result of this. Some questions from members we were able to respond to directly as we already had the information from our meetings. It needs to be noted that some of Katie's responses were late evening - she, particularly, is working very hard for the supporters and Jacqui has ensured she knows how we appreciate that. The website explanations are good. As a result of our discussions and comments Leeds have published very clear guidelines to fans.
• Recruitment of significant groups to LUSN - Our list of groups is growing and we are pleased to have on board long-established, well respected independent groups as well as helping new groups start up.
• Sharing information re groups regarding tickets and transport - this has been particularly helpful to our travelling groups.
• Active support of LUDO
• Connections made with a range of people, covering a variety of issues - These include Adam Pope and Chris Evans MP who joined us for a members meeting.
• Raising Health and Safety issues in ground - We (Clive) have raised issues with LUFC regarding health and safety, particularly the placement of defibrillators. Sue Watson, who was the LUFC representative for this, is leaving so we are waiting for her successor before we continue discussions. We do know we have 7 defibrillators in the ground.

We (Clive) have an excellent relationship with J Cosgrove, a consultant at Newcastle Hospital Trust, who wrote Chap 18 of the Green Guide which deals with the medical personnel and equipment required for the safety of supporters.